Shipping Information

Free Shipping Policy

For a limited time, you'll get Free Shipping on all orders over $200 (US Only).

Orders that qualify for free shipping to the US and Canada may only be shipped using the standard FedEx method. Expedited shipping options do not qualify for free shipping and are subject to the rates of the carrier.

  • Some restrictions may apply based on the weight of the item being shipped. Such orders are evaluated on a case-by-case basis. Please contact Wholesale if you have questions about your order.

Need Help? Contact Wholesale





General Information

We process and ship all orders within 24-48 hours of receipt (unless otherwise stated). Orders are processed and shipped during regular business hours (Monday through Friday 9:00AM - 6:00PM CST, excluding holidays).

The following chart should aid you in determining when your package will be delivered:

Service Processing Time in Time in Transit in Expected Delivery in
(Contiguous USA) Business Days* Business Days* Business Days*
Ground 1 Business Day 2-5 Business Days 3-6 Business Days
2nd Day Air 1 Business Day 2 Business Days 2-3 Business Days
Next Day Air 1 Business Day 1 Business Day 1-2 Business Days

Order by 2pm CST

If you place your order by 2pm CST, Monday through Friday, your order will be shipped the same day (excluding holidays). This applies to US orders only, excluding California. Due to shipping schedules, California orders have a longer time in transit when shipped same day, therefore they are shipped the following morning to ensure quicker arrival.

If an order is placed on hold for any reason, you will be notified within 24 hours. Orders will remain on hold until confirmation of all pending details is received.

Orders placed by 2pm CST during special promotions or on holidays are excluded. We do not ship on national holidays.

This does not apply to international orders and Autoship orders.

Specially shipped items are shipped separately from the rest of your order. These include Seafood, Meat, Fruit, Garden Towers, Vitality Saunas, Organic Mattresses, Wool Mattresses, Comforters, Water Filtration Systems, Complete Probiotics 100 Billion CFU, Testing Kits, and Some Books and Media.

$4.95 Shipping for Orders Under $200

$4.95 shipping applies only to orders shipped within the Contiguous U.S. using the standard FedEx method. This method of shipping only applies to orders weighing less than 20 pounds.

Please note: expedited shipping options do not qualify for $4.95 shipping and are subject to the rates of the carrier.

Flat Rate Shipping

Packages over 20 pounds are subject to higher shipping rates based on weight, destination, and shipping method. Please view the tables below for the Economy rates.

Packages shipped outside of the U.S. are subject to the rates of the carrier.*

Domestic Economy Shipping
(for Orders under $200)
Canada Economy Shipping International Economy Shipping
0-20 pounds: $4.95 1-3 pounds: $7.00 All packages are subject to current shipping rates.
21-50 pounds: $9.90 4-5 pounds: $9.00
51-75 pounds: $25.00 6-9 pounds: $10.00
76-100 pounds: $50.00 10-14 pounds: $13.00
101-200 pounds: $75.00 15-19 pounds: $17.00
201+ pounds: Current Shipping Rate 20-24 pounds: $19.00
25-29 pounds: $34.00
30-39 pounds: $40.00
40-49 pounds: $48.00
50-59 pounds: $70.00
60-69 pounds: $75.00
70-79 pounds: $85.00
79+ pounds: Current Shipping Rate

US Shipping Methods

  • Contiguous United States:
    • Shipping method is determined at the time of fulfillment and will be sent via FedEx. This is determined by weight of package and timeframe selected.
  • Hawaii, Alaska, and Puerto Rico:
    • Shipping method is determined at the time of fulfillment and will be sent via FedEx. This is determined by weight of package and timeframe selected.
UPS Tracking

US Shipping Times after the package has been processed:

  • Ground Contiguous U.S. (1-3 days)
  • Ground Hawaii and Alaska (2-7 days)
  • Two-Day Air (2 business days)
  • Overnight (next Business day)
  • International (Time may vary depending on location)

We do not allow shipping to P.O Boxes.

Problems with Your Order?

Please contact our Wholesale Department if you have any issues with your order:




(International) reserves the right to hold any order for a security review. If your order is affected, you will be notified.

Tracking Your Packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores. Your shipment service will be indicated in the e-mail. Use the links below to track your shipment: