Our Promise:
If you’re not satisfied with Dr. Mercola Premium Products, we're not satisfied. We want to help ensure your shopping experience is second to none.
How To Return:
STEP
1
Contact our friendly Customer Service Department to obtain a return authorization number: 239-673-2110
STEP
2
Write the return authorization number on the box and on the original packing slip inside the box
STEP
3
Ship your return to:Dr. Mercola Premium Products Returns 4922 113th Avenue North Clearwater, FL 33762
Return Policy
In most cases, wholesale items are not refundable except for manufacturer's defect. Wholesalers should have their own return policy. wholesale.mercolamarket.com is not responsible for the wholesale customer's returns for any reason other than manufacturer's defect. Do not have customers contact wholesale.mercolamarket.com directly. In some cases, returns will be accepted within 30 days from the wholesaler.
Call our Wholesale Department at (239) 673-2110 for all wholesale return inquiries. Merchandise must be unopened and in saleable condition. The wholesaler is responsible for shipping and handling fees of original purchase if not defective as well as return shipping. Items returned for any reason other than wholesale.mercolamarket.com's error or manufacturer's defect will be charged a 20% restocking fee.
In cases of damage or manufacturer's defect to the product, please send photos to [email protected] for review. Do not return any damaged or defective item without return instructions or authorization. wholesale.mercolamarket.com will inspect the photos and handle returns and refunds accordingly.