Orders placed before 12pm ET on a business day typically ship the same day. Orders placed later ship the next business day. See Shipping for full details.
Do you offer free shipping?
Yes — free standard ground shipping on orders over $99 within the USA and Canada.
Can I track my order?
Yes. You'll receive an email with tracking once your order ships. You can also view all your orders in My Account.
Do you ship internationally?
Yes, to select countries. Duties and taxes are the customer's responsibility.
Returns & refunds
What's your return policy?
30-day money-back guarantee. Full details on our Returns page.
How do I start a return?
Sign in to My Account, find the order, and click Start a return. We'll email you a prepaid label.
Autoship & subscriptions
How does Autoship & Save work?
Subscribe to your favorite products and save on every recurring order. You choose the frequency. See Autoship & Save for details.
Can I change or cancel my subscription?
Yes, anytime. Sign in to My Account and manage your subscriptions from the Subscriptions tab.
Account & payment
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay.
Is my payment info secure?
Yes. All payments are processed through PCI-compliant payment gateways. We never store your full card number on our servers.
Products
Are your products third-party tested?
Yes. Our supplements are manufactured in GMP-certified U.S. facilities and are independently tested for potency, purity, and safety. See Our Quality Standard for details.
Where are your products made?
The vast majority of our supplements are formulated and manufactured in the United States.
