Our top priority at Mercola Market is your happiness.

With the exception of media, clearance and certain specialty items, our return policy is as follows:

• Market Member

  Members have 1 year to return unexpired, consumable products and 90 days to return undamaged non-consumable products for a full refund (minus shipping charges).

• Preferred/Premier

  Members have 1 year to return unexpired, consumable products and 90 days to return non-consumable products for a full refund (minus shipping charges).

The customer is responsible for all return shipping costs. Please allow 5 to 10 business days for all returns to process. For check and money order customers, please allow up to 15 business days for processing.

If you purchased your product from one of our authorized sellers, and you are unable to return your product to the authorized seller from whom it was purchased, please contact us by calling 1-877-985-2695 or by completing our online customer care form here. Please have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, mail the unused portion of your product to us, or provide other information to assist us in processing your request. You must submit your Guarantee request within 90 days of the date of original purchase. Please note that you are responsible for costs incurred in returning your product to us and providing proof of purchase.

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, our Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites/marketplace storefronts. The Guarantee is also limited to original, end-user purchasers in the United States.

We reserve the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in our discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Guarantee. We may amend or terminate the Guarantee at any time without notice.

If you have any questions regarding whether a seller is an authorized seller of our products, please contact us by calling 1-877-985-2695 or by completing our online customer care form here.

At Mercola Market, we stand by our products and strive to develop and offer items that will help you live a healthier lifestyle. In support of this, if you purchase directly from mercolamarket.com and even if you return a consumable item otherwise eligible to be returned (i.e., an unexpired, consumable product) beyond the return deadline set forth in our return policy, we will provide a store credit equal to the value of the item returned, minus shipping costs. This additional coverage for consumable products is valid only until the “best if used by” date of the item.

Effective: January 15, 2025