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  • Best Sellers
      • Top Supplements
      • Ketogenic
      • Top Food & Drinks
      • Top Personal Care
      • Organic Cotton
      • Top Healthy Home
      • Top Pets
  • Supplements
      • BEST SELLERS
      • Complete Probiotics
      • Liposomal Vitamin C
      • Magnesium L-Threonate
      • Krill Oil
      • Ubiquinol

      View All

      • Name
      • Astaxanthin
      • Berberine and MicroPQQ Advanced
      • Calcium with Vitamins D3 & K2
      • Digestive Enzymes
      • H2 Molecular Hydrogen

      View All

      • Health Goal
      • Bone & Joint Health
      • Brain Health
      • Digestive Health
      • Immune Support
      • MITOMIX® KETO Diet

      View All

      • Category
      • Antioxidants
      • Botanicals & Herbs
      • Enzymes
      • Liposomal
      • Probiotics

      View All

  • Pets
      • BEST SELLERS
      • Complete Probiotics
      • Dehydrated Raw Dog Food
      • Joint Support
      • Krill Oil
      • Ubiquinol

      View All

      • Pet Supplements
      • Astaxanthin
      • Complete Probiotics
      • Digestive Enzymes
      • Meal Mix
      • Seasonal Support

      View All

      • Health Goals
      • Bone, Joint & Muscle
      • Brain Health
      • Digestive Health
      • Immune Support
      • Vitality, Health & Wellness

      View All

      • Grooming
      • Flea & Tick
      • Oral Care
      • Bathing

      View All

      • Supplies
      • Food & Treats
      • Cleaning & Potty
      • Bed
      • Toys

      View All

  • Food & Drinks
      • BEST SELLERS
      • Cocoa Cassava Bars
      • Pure Power Protein Bars
      • MCT Oil
      • MITOMIX® KETO Bars
      • Organic Coconut Oil

      View All

      • Brands
      • MITOMIX®
      • Solspring®

      View All

      • Diet & Lifestyle
      • Biodynamic
      • Fermented
      • Ketogenic
      • Organic
      • Paleo

      View All

      • Protein Powders & Bars
      • Cassava Bars
      • MITOMIX® KETO Bars
      • Miracle Whey®
      • Pure Power Protein
      • Vegan Protein

      View All

      • Groceries
      • Coffee
      • Grass Fed Meats
      • Sauces & Pastes
      • Snacks & Spreads
      • Oils & Vinegars

      View All

  • Personal Care
      • BEST SELLERS
      • Organic Eye & Lines Treatment
      • Organic Facial Moisturizer
      • Organic Facial Serum
      • Leaping Bunny Certified

      View All

      • Skin & Hair
      • Facial Cleansers
      • Facial Moisturizers
      • Facial Treatments
      • Suncare
      • Hair Care

      View All

      • Bath & Body
      • Bath Salts
      • Body Lotions & Creams
      • Body Wash & Soaps
      • Deodorant
      • Essential Oils

      View All

      • Oral
      • Dental Floss
      • Oral Rinse
      • Toothpaste

      View All

      • Essentials
      • Feminine Products
      • Esthetic Cotton

      View All

  • Clothing
      • BEST SELLERS
      • Hooded Sweatshirt
      • Leggings
      • T-Shirt Dress
      • Robe
      • T-Shirts

      View All

      • Tops
      • Hooded Sweatshirt
      • T-Shirts
      • Dirt Shirts
      • Sports Bra

      View All

      • Bottoms
      • Leggings
      • Shorts

      View All

      • Dresses
      • T-Shirt Dress
      • Wrap Dress
      • Maxi Dress

      View All

      • Basics
      • Robe
      • Socks
      • Underwear
      • Baby Bodysuit

      View All

  • Healthy Home
      • BEST SELLERS
      • Air Purifiers
      • Water Filters
      • Cookware & Cutlery
      • Greener Cleaner®
      • Organic Cotton Bed Linens

      View All

      • Household Essentials
      • Air Purifiers
      • Home Appliances
      • Cleaning Supplies
      • Organic Cotton Towels
      • Water Filters

      View All

      • By Room
      • Bathroom
      • Bedroom
      • Home Gym
      • Kitchen
      • Laundry Room

      View All

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      • Healthy Body & Mind
      • Relax, Sleep & Awaken
      • Purification
      • Health Education
      • Testing Kits

      View All

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      • Books by Dr. Mercola
      • Books by Others
      • CDs
      • DVDs

      View All

  • About Us
      • About Dr. Mercola
      • Dr. Mercola's Six Key Principles
      • Why Trust Dr. Mercola's Products
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      • Our Service Commitment
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      • Mercola News
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      • Dr Becker's Three Key Principles
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Help Center

Returns

Money Back Guarantee

Our products are subject to a Money Back Guarantee, as we always want our customers to be satisfied with their Mercola Market orders. We ensure exceptional service and ease with our three-step return process:

STEP 1 Contact our Customer Care Team to obtain a return authorization number.

1-877-985-2695

1-239-599-9500 (International)

1-877-985-2695

1-239-599-9500 (International)

Email Us
Monday — Friday | 8 a.m. to 9 p.m. EST
Saturday — Sunday | 9 a.m. to 6 p.m. EST

STEP 2 Write the return authorization number on the box and on the original packing slip inside the box.

STEP 3 Ship your return to: Mercola Market Returns 3615 Exchange Ave Aurora, IL 60504


Return Policy


Our Return Policy is as follows with an exception of media, clearance and certain specialty items:

Healthy Rewards members have 90 days to return unexpired, consumable products and 30 days to return undamaged non-consumable products for a full refund (minus shipping charges).

Preferred and Premier members have 1 year to return unexpired, consumable products and 90 days to return non-consumable products for a full refund (minus shipping charges).

The customer is responsible for all return shipping costs and select restocking fees. Please allow 5 to 10 business days for all returns to process. For check and money order customers, please allow up to 15 business days for processing.

Products Healthy Rewards Preferred
Consumables

Consumables

  • Health
  • Bamboo Products
  • Food/Nutrition Labels**
  • Household Supplies
  • Personal Care Items
  • Sprouts & Shoots
  • Supplements
  • Pets
  • Cat Scratcher
  • Pet Treats
  • Supplements
  90-Day
Money Back Guarantee
  1-Year
Money Back Guarantee
Non-Consumables

Non-Consumables

  • Air Purifiers
  • Bedding
  • Clothing
  • Cutlery
  • Fitness Gear**
  • Gardening Tools**
  • Grounded Standing Floor Mat
  • Household Electronics
  • Kitchen Accessories
  • Muse Headband
  • Pet Beds
  • Sheets
  • Towels
  • Water Systems & Replacements (with 15% restocking fee)
  30-Day
Money Back Guarantee
  90-Day
Money Back Guarantee
Media & Other

Media & Other

  • Books
  • CDs
  • DVDs
  • Testing Kits
  All media purchases are final sales and may not be returned.   All media purchases are final sales and may not be returned.

**With exception of meats, seafood and Power Plates. All clearance items, media and specialty item sales are final and non-refundable. See below for more details.

Specialty Items


Organic Crib Mattress | 90-Day Money Back Guarantee
Return within 90 days, and receive a full refund minus the shipping costs both ways.

Power Plate | 30-Day Money Back Guarantee
Return within 30 days, and receive a full refund minus the shipping costs both ways as well as a 20% restocking fee. Accessories must also be unopened, unused and in their original packaging to receive a refund.

All Meats, Seafood & Sardines | 30-Day Money Back Guarantee
Return within 30 days, and receive a full refund minus the shipping costs both ways.

Vital Choice Blueberries | 30-Day Money Back Guarantee
Return within 30 days, and receive a full refund minus the shipping costs both ways.

At Mercola Market, we stand by our products and strive to develop and offer items that will help you live a healthier lifestyle. In support of this, Mercola Market offers a Lifetime Guarantee for consumable items.

Even if you return an item otherwise eligible to be returned (i.e., an unexpired, consumable product or an undamaged, non-consumable product) beyond the return deadline set forth in this Return Policy, we will provide a store credit equal to the value of the item returned, minus shipping and restocking costs. Lifetime for consumable products refers to its “best if used by” date of the item or the lifetime of the product.

Mercola Market reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.


Need Help? Contact Customer Care

1-877-985-2695

1-239-599-9500
(International)

1-877-985-2695

1-239-599-9500 (International)

Email Us

Monday — Friday | 8 a.m. to 9 p.m. EST
Saturday — Sunday | 9 a.m. to 6 p.m. EST

Please Note: Customer Care Team Members are not qualified to answer any medical or veterinary questions.

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